The Fundamental Change

Currently the marketing, PR and advertising world is experiencing one of the most dramatic evolutions over the past 100 - 200 years in what traditionally was tried and true methods.

I am not sure too many people and professionals fully understand this. I deal with many companies, CEO’s and CMO’s on a daily basis and across the board there seems to be some level of awkwardness and discomfort with the rapid changes.

Over the past 100 to 200 years there have been very workable and fundamental ideas related to how marketing, PR and advertising basically worked and reached a specific audience. There were specific rules and methods to execute strategies that had workable formulas such as positioning, how to write ad copy, how to grab attention via posters, billboards and TV commercials etc. Basic marketing fundamentals like what the typical percent of response will be from a marketing campaign via direct mail etc.

While all these methodologies worked extremely well all the way up to close to now, unbelievably.... they no longer do. These methods and ideas have run their course and have essentially gone through the stages of infancy from the beginning idea to maturity to dated and now obsolete. It’s incredible to even think about and seasoned professionals clearly seem uncomfortable about it. Speaking to an experienced CMO (Chief Marketing Officer) who wants to still work off of and hang on to these old ideas can be rather frustrating as they try to apply something that is obsolete to a new way of thinking.

So what is relevant?

With New Media (social media etc) the way to communicate and engage an audience is different. It’s a conversation. It’s on-going and most of how the audience wants to be reached or is receptive to is being decided by the audience - not the marketing, advertising or PR firm. This is a very authentic and transparent approach. We aren’t trying to “spin” a story, we aren’t trying to scream a message and button word at the audience to get a response and we aren’t trying to have the audience see a message 7-9 times so they will “act”. So what are we trying to do?

We are focused on using new media tools (social media) as a platform to communicate with a specific target audience geared toward your company and use PR to build relations (relationships) with that target audience in order to spark conversations, increase word of mouth, generate buzz and result in interest and reach for the companies products or services via acceptance from that target audience.

We are authentically reaching out to get involved with the audience and make a company known to them to build awareness, brand loyalty and stay on the target audiences radar to in turn increase the sales and revenue.

I am sure you would agree that people are more inclined to do business with companies the 1. Know 2. Like 3. Feel Comfortable With 4. Trust 5. Have a Relationship

Think this through for a second, think of a company you do business with or a person you do business with and then think about why? I am betting it’s because you know them or have a relationship with them or you personally like them or trust them. These ideas are the very essence of why new media (social media) is so powerful. It aligns with the basic way people buy and how sales typically occur.

Now I am not at all talking about spamming people on social media sites or being the “salesperson” that annoys everyone on facebook! The idea here is to make it natural and in a PR way that encompasses engagement, conversations, building new connections, making yourself known and ultimately building real relationships from a given target audience that is desirable to your company that will result in interest and reach for the company and therefore sales and revenue.

It’s not easy. It takes time and know how but when done correctly, it’s the most effective strategy you or your company could possibly apply in today’s market - just ask the audience!

Social Media, PR, Relationships and Sales

1. Social media and new media sites are platforms to build relationships with a specific target public (people) to make yourself or your company known, build interest and help generate reach to assist your sales and revenue.

2. Sales is about people and cultivating relationships with those people

3. Social media is a platform, new media PR consists of how we use that platform effectively to build meaningful relationships geared toward the goals of interest, reach and sales.

A little shameless self promotion...

Web PR Company Richter10.2 Media Group Reports Triple Digit Growth

CLEARWATER, Fla.--(Business Wire)--
Web PR (http://www.richter10point2.com) company Richter10.2 Media Group LLC,
reports triple digit growth in an economy where many are closing their doors.
The privately held company is a leader in creating and utilizing cutting-edge
social media strategies to help clients achieve their goals, which in this
downturn includes customer growth and using social media to actively engage a
specific target audience.

Richter10.2 Media Group reported this week that sales revenue has increase 400%
and client growth has increase 1428% since its first month of operation in April
2008. Headquartered in Clearwater, Florida, they also have offices in Los
Angeles, Cape Town, Phoenix, and Toronto.

"The only way that I know to increase customer base is through the sales cycle.
Any sale is made through generating interest, which is the result of being able
to effectively `get in front` of a prospective customer either through a phone
call, referral, email or in person. So the idea is, how do you get in front of
your target prospects to make an introduction and gain interest in your product
or service?" says Robert Cornish, CEO and founder of Richter10.2 Media Group LLC
(http://www.richter10point2.com).

"The fact is, the internet is one huge networking and prospecting pool! Why
bother looking elsewhere? Millions of prospective clients are online and in the
social media space. We are effectively creating and using the latest social
media strategies to reach our clients` target audience and build relationships
that result in reaches for their product or service, which can then be converted
into sales revenue. This is how we`ve been able to achieve our triple digit
growth at a time where others are struggling," concludes Cornish.

Web PR (http://www.richter10point2.com) company Richter10.2 Media Group, LLC,
was established on April 1st, 2008 in Clearwater, Florida, by co-founders Robert
Cornish, CEO and Wil Seabrook, COO. They are a new media PR agency focused on
gaining the maximum amount of attention for each client while utilizing every
tool available to make their client known, reaching out to millions of
prospective clients. Their mission is to make strategic introductions and
causatively put their client together with their target public audience so a
profitable opportunity can occur. For more information visit
http://www.richter10point2.com/our_firm.asp.

Richter10.2 Media Group LLC, Clearwater
Robert Cornish, 1-727-447-3600
robert@richter10point2.com

Copyright Business Wire 2009

Personal Contact

The value of personal contact in this day and age is incredibly high. So many businesses have automated processes and have lost touch with people, relationships and what clients, consumers and customers really want or need.

Yes - it's a little time consuming to add a personal touch. I can't tell you how many "out of the office" email replies I get, automated phone messages and thank you for contacting our company auto messages. It seems most businesses have lost sight of what PR, relationships and ultimately sales is all about - people and personal contact with those people

If you are looking to grab someone's attention, take the time to find out a little about them and make your message personal. As an example, I went to San Francisco this past week and went to a small niche cupcake boutique called "Kara's Cupcakes", it is a fantastic cupcake shop and so I grabbed a business card. When I came home I made a point to send them a simple introduction message to introduce our agency to them and in the message the first line read something like this - "I spent the last week in San Francisco and stopped by your store in Ghiradelli Square, I loved your cupcakes and wanted to introduce our agency to you.....

Personal attention and contact gets's noticed and stands out more than anything else. It also get's a far better response!

This requires someone who understands PR and how to make relations with companies and people. PR and relationships are the powerful foundations that can dramatically improve your sales. Try this the next time you are prospecting another company or person and figure out how to add a level of personal touch to make your communication authentic.

-Robert Cornish

Find out what we do ... http://richter10point2.com

Relations Sales

This week I was interviewed for a press release that is going out about our agency and while I was being interviewed I thought of the fundamental difference between successful use of a new media PR strategy using social media and every other approach such as traditional media, web marketing, banner ads and on and on which I will go over in a second.

First I wanted to discuss sales. I deal with companies both large and small every single day and have found uniformly that sales is a weak area for those companies. Many companies have been trying to create sales using tricky marketing, smartly targeted advertisements, funny or witty campaigns to hopefully grab attention etc. However, sales is and always has been and will always be about relationships. You have to reach out to the target public (audience) that you want to sell to, make yourself and company known to them and build a relationship somehow to then develop into a sale once you have authentically discovered what that person or company truly needs.

I see time and time again that companies and people are being sold on widgets, marketing ploys etc to hopefully stay fresh in their prospective clients minds and then hopefully that will do the trick and they will magically buy from them. While some of these methods may work to grab attention, there is no avoiding the fact that if you want to sell any person or company, you must 1. truly understand that company or person to understand how revenue flows, what the problems are and how to solve them and 2. you must build a relationship with the person or company that is authentic and built around trust.

Sales happens to be one of our strong suits as a company and I can attest that I follow these actions:

1. Seek the target market I am going after to make a connection somehow

2. Make some kind of introduction to work toward creating a relationship and starting a conversation

3. Really address the prospects needs and wants and work to learn about the prospects company to understand how they make income, what works, what doesn't etc. Typically by the time I am done this step I feel the prospects company could hire me for sales the next day and I would smoothly start selling for them. Know them that well and you will close them.

4. Build the relationship - be authentic (in other words, be yourself) and work to maintain a very open communication with the prospect. Don't just jam your ideas down their throat, listen and engage in a lot of back and forth conversation.

5. Address the problems accurately and propose the solution to work toward agreement both ways. Once you can come to an agreement based on what is being proposed, you can then comfortably ask for the sale.

Our agency works on these points everyday and because of this we can deliver our services to our clients far better than most creative agencies due to the fundamental difference that we don't just create smart campaigns or pretty graphics for our clients, we intimately understand their companies, how the revenue flows, how they make sales and what the key problems are. From there we can cater entirely to them using new media as a platform to attain their goals and objectives with a clearly laid out strategy that is built around real world practicality - sales. We know that the reason any company invests in any PR, marketing or advertising strategy is to boost sales and revenue which would be impossible to attain unless their was a crystal clear understanding of how they sell and how revenue is created for that company.

But the secret behind sales is relationships. You can't make a sale if you haven't first made relations with a target public. It's not an overnight thing, building relations is authentic, it's transparent and it takes time. Go and try this out to fine tune your sales strategy and you will see for yourself that if you 1. identify a target public you would like to go after and 2. make relations with them and build your pipeline making relations with people and companies developing these relationships into sales one by one, you will see your income dramatically improve.

If you have any questions about how to build relations with a target public, feel welcome to contact me directly http://whywebpr.com/robertcornish

Highlight Your Company – What Is a Social Media Press Room?

So, I’m sure you have heard the buzz about the Social Media Press Kit, one of the newest and most advanced tools to maximize your business presence on the Web. Now there’s an even more comprehensive tool that works in conjunction with the Social Media Press Kit – the Social Media Press Room.

The Social Media Press Room is a dynamic information and resource center for companies, products and services. All of the vital information that relates to the company can be accessed here including press releases, blogs, videos, social media and new media pages, real time Twitter status updates, company bio and links to Social Media Press Kits within the company. This is a cutting-edge press room for the digital age, providing all of the information and resources anyone could want or need about a company and its products and services.

It is built directly into the company website with a simple navigation link to the full press room site. Use the Social Media Press Kits for individual sales agents or top executives in your company, and then have a Social Media Press Room representing your entire company for the maximum amount of Web and PR presence. The purpose of this tool is to fully highlight the company.

Get your target public's attention through all of the top social media sites on the web, with one main “room” linking to them all.

Ali Magnano

Director of PR

Richter10.2 Media Group

Visit our Site

10 Ways to Wake-Up in the Morning and Get through Your Work Day!

You know the feeling. That alarm clock goes off, you press the snooze (even though you know that only means that you’ll have to make your shower five minutes shorter), rush out the door and hopefully make it to work on time. The feeling seems unavoidable. As well as after your lunch break at work, when the clock reads 2 pm and you know that you have a few more hours of work to do, but you just can’t help feeling lethargic and annoyed at the thought of having to stay awake.
So what do you do? I have found some simple ways to get you through your work day and arrive at work in the morning feeling fresh and awake.

1) Don’t Eat Dinner Right before Bed

If you have the munchies before bed, a good thing to have is a little bit of fruit or some tomato juice. Something light and fruity. You don’t want to eat an entire meal right before you go to bed because the digestion process takes awhile. Try and leave a few hours in between your last meal and your bedtime and see how you feel in the morning.

2) Leave the Curtains Cracked

Leaving the curtains a little bit open will let some natural light into your room in the morning, which will help you wake up. The natural light can be strong but soothing.

3) Wake Up To The Smell Of Coffee

Get a coffee machine that has a setting for automatic brewing. Set it for a few minutes before your alarm clock goes off and when you wake up you will have a refreshing and lovely smell of freshly ground coffee in your room. Get fresh coffee beans!

4) Stretch Every Extremity

Stretching your arms and fingers out for about 15 seconds right after you wake up will help more than you think. It will get your blood circulating again in your body and helps you feel more energetic.

5) Eat A High Energy Breakfast


You would be surprised how just skipping your first meal of the day affects your energy level. You need to eat breakfast to get your metabolism going and to tell your body you are awake and ready to start digesting food again and making energy for your body. You can drink a protein smoothie, or some complex carbohydrates like a bowl of oatmeal or whole grain cereal topped with some fruit and skim milk.

6) Eat Protein Throughout The Day

Eating protein with your lunch will give your energy levels a boost. Snacking on nuts will also give you more energy, because they are high in protein.

7) Listen To Some Good Music In The Car

Find some good music, and get together an assortment of CDs to play on your way to work in the morning. Turn up the volume. If the weather permits it, open the windows instead of turning on the AC. The fresh air will wake you up, with the sound of the music, and get you ready for the day.

8) Take A Break

Take a break from your work desk when you’ve been sitting for a long time. Walking around to get a little exercise gets your blood flowing and can make you feel refreshed.

9) Chew Sugar-Free Peppermint Gum

There is something about the strong flavor of peppermint that makes you feel refreshed.

10) Cold Water

Cold water is refreshing, especially when it gets hot outside. Keeping your self hydrated throughout the day, and starting with a cold glass of water in the morning, will keep you refreshed and awake. Drink a cold glass roughly every hour, and splash some on your face when you need it.

Ali Magnano
Director of PR
Richter10.2 Media Group
Visit our Site