Why People Trust TV over Online

eMarketer recently came out with new data that has cast new light into the great media battle. The findings point out just where traditional and online media stand when it comes to the attention of us consumers, and possibly more importantly, where marketers need to be devoting their time and resources.

Like any relevant study, however, there is more than one implication from the findings. One of the key findings is that people still trust TV for news more than any other news source (much more than social media updates, which were dead last) followed by newspapers and radio. 

Online media, even internet-only newsources, were next to last as far as trust, time and attention goes, but the study also points out that online media is where people prefer to research and search for recommendations for a certain product. 

My understanding so far is that we have a cycle where TV, where we put most of our time, reveals to us the brands that we could possibly by. Mainstream brands if you will. Deep down, most people judge a brand on how accepted it is, and we know that a brand that makes enough money to advertise on TV (the most expensive media buy) must be loved by a lot of people. So we put our trust in that brand.

Then we take it one step further. We now know that we like a certain brand but have not decided that we will purchase. Using the internet, either on our phones or at home, we end up searching for the best deals and find out what our friends may think (social search anyone?). From there, the odds of us purchasing said item (after putting all of that work in) are pretty high granted that the brand has made effective online channels and is being spread by positive-word-of-mouth.

The key lesson to take away from eMarketer's findings? It takes more than TV commercials to sell a brand to someone, which is great news for small businesses. Find your niche and master it. Don't waste limited resources you don't have on expensive media buys until it is financially sound to do so. Online media can, will, and constantly does get the job done as long as you, the marketer, are willing to put the work in.

Click here to take a closer look at eMarketer's study.

Jon Negroni is the Director of Public Relations, Promotion, and Marketing at Richter10.2 Media Group. For more information regarding Richter10.2, check out our introduction video here.

 

Research is Meaningless Without...

I can't tell you how many times I've seen a good marketing or public relations plan be put into place and fail miserably despite countless hours of research put into it. 

I've been part of teams that have spent days studying, planning, listening and digesting pages and pages of information regarding a target public, only to develop a strategy or campaign that fell short of expectations or paled in comparison to the competition.

We researched. We listened. We learned. We knew our audience, but we still didn't identify the ingredient that would capture our audience's attention. Why is that? Think on this.

If research was enough, every competing strategy would reach a stalemate. After all, if doing the work and knowing the audience was enough, how would your conclusions based on that research differ from someone else's? It seems obvious, but we often fall into the trap of believing that information begets a good strategy.

Our conclusions make all the difference. So, we've learned that baby boomers are the most prosperous generation yet but are the most prone to depression. What does that mean? Often, we skip a step when determining what our insight into a group of people means. As jaded strategists who make quick decisions every day, we often lose our acute sense of empathy that made us want to be in the business we're in, whether you're a PR rep, creative director, or even an entrepreneur.

You can know everything about your target. What they eat. Where they eat. How they eat. Where they shop at. How much money they have to spend there. That's just information that leads to guesswork. While there will never be a concrete science to perfect branding, we have something infinitely better: empathy. 

Why do they eat there? How is it different from anywhere else? Why do they shop there? The other brand has lower prices, but our brand has this and this. 

Instead, we focus on gimmicks and toys we find on social media channels that we just "know" will make our target listen...but they don't. They ignore us because they don't feel known. They feel like someone is talking at them, or worse, stalking them for a sale. 

The next time your team comes up with a strategy based on a ton of research and development, ask yourselves: why will this make them listen? If it is something as simple as: because our research shows that they like--Stop there. 

Jon Negroni is the Director of Public Relations, Promotion, and Marketing at Richter10.2 Media Group. For more information regarding Richter10.2, check out our introduction video here.

 

 

What Would a "Want" Button Mean for Facebook?

Not since the release of the "like" button have people been so energized about a new Facebook plug-in. This is probably because the "want" button could truly turn things around for the social media giant. 

After all, the major problem Facebook has come across with breaking into the stock market is the trust investors have in the company's ability to generate money, and a "want" button could finally change that. Companies have already seen the value in knowing how many people "like" their products, but actually knowing who "wants" their products could be a gamechanger.

Instead of ads just featuring a guide to "liking" the company, they could bring about the logical next step of showing interest in the product, thus cutting out the middle step and making it more appealing to the consumer, who is far too distracted to give one page his/her full attention.

This would solve a major problem with the "like" button, which doesn't distinguish between people who already own a product and those who want it in the future. This would do wonders for Facebook Insights being able to accurately track prospects and customers, and an accurate ROI system is just what Facebook needs to build a reputation as a social media marketing hub to be reckoned with.

We'll just have to see. So far, the reaction to the possibility of a "want" button is positive, but we are sure to see haters pop up in protest of the new feature (as always). I for one can only see good coming from it, granted it is executed correctly. Basically, Jon Negroni wants this.

Jon Negroni is the Director of Public Relations, Promotion, and Marketing at Richter10.2 Media Group. For more information regarding Richter10.2, check out our introduction video here.

Image credit: http://c7.valuewalk.com/wp-content/uploads/2012/06/facebook-want-button.jpg

The Internet: More Mobile Than Ever

A new study by Pew just confirmed that 88% of US adults own a cell phone and 55% of US adults browse the internet on their phone. Keep in mind that this doesn't include teens. Even more interesting is that of those 55%, 31% report to using their phone to access the internet more than any other device.

These numbers would be wise to note seeing as they are indicating explosive growth in mobile web. After all, smartphones weren't even a common name back in 2009, and the iPad has only been around since 2010, just two years ago.

In just a few years, we have seen the rise of mobile internet on par with the rise of everyone's favorite topic these days, social media. Social media, however, is really just a facet of the importance of digital technology and how those advances are shaping the way we connect to each other online.

Marketers aren't the only force in the world that need to take note of where their audience is accessing their content. Businesses looking to keep their products relevant need to make sure that their services reflect these shifts in technology.

Making your product or brand "mobile-friendly" is much more important than some may think.Not caring about how your site appears on a mobile phone, for example, can be a disastrous PR move, seeing as your site is a reflection of your credibility.

There are definitely great abiders by this, as we see many more businesses utilizing cloud software more efficiently than ever, but that is not enough. As I said before, digital technology and how it is constantly changing shapes exactly how we use these new advances such as the cloud, mobile apps, telecommunications, what have you.

More and more people are converting to the notion that tablets and smartphones are the true tools of the future. Will your company heed that?

Jon Negroni is the Director of Public Relations, Promotion, and Marketing at Richter10.2 Media Group. For more information regarding Richter10.2, check out our introduction video here.

 

 

3 Ways We're Attracted to Brands Like We're Attracted to People

What makes a product brandable, or rather, have the ability to be promoted effectively?

I liken the dynamic to relationships. Specifically, how people are attracted to other people. It takes three ingredients:

1. Appearance

Aesthetically, how does a brand and its product appear to the consumer? For most of us, the first thing we notice about a person we inevitably become attracted to is their looks and how beautiful we think they are. This is a basic human process that translates into how we superficially judge a product we see in the store or on a billboard. If the product doesn't have that attractive look to it, it will be much harder to make the product attractive to its target audience.

2. Personality

How we interact with a person is a major factor in developing a liking for them. We need to be able to have a chemistry with the person, approve of what they represent and enjoy being associated with them. Much is the same with how we utilize a product or service. If I have a bad time with a certain brand and hate how the company interacts with me via media, advertising and my actually using the product, I will not start a relationship with that brand. 

3. The X Factor

We've all had those relationships where we loved the appearance and personality of a person, but we just couldn't see ourselves spending all of our time with them. The X factor is an unseen, unexplainable aspect of our attraction to people, as well as brands. This is what truly separates the brandable products from the rest. Unfortunately, it eventually comes down to luck. 

We like to think of marketing as a science, and it is to a point. Tragically, the X factor is a product of many variables surrounding a brand that can prevent a company from reaching the global audience they strive for. 

Jon Negroni is the Director of Public Relations, Promotion, and Marketing at Richter10.2 Media Group. For more information regarding Richter10.2, check out our introduction video here.

U.S. Economy Slowing Down-How to Keep Your Business Moving Forward

Reuter's came out with a study today with some bad news for the U.S. economy. U.S. companies are finding it more difficult to grow their revenue now than at just about any time since the financial crisis.

For some, this is just baffling. We've been told by our government that the private sector is doing just fine. Since 2012 started, many companies have been nothing but optimistic about the recovery and starting off the year with impressive numbers. What we've seen, however, is a sharp downturn to start off the summer, with growth almost half of what it was last year. 

This slowdown is discouraging, but should serve as a warning more than anything else. Just like pain is our body telling us to stop what we are doing, this news is a similar wake-up call for businesses trying to grow like it's 2002. 

The problem typically comes down to sales. Getting people to buy your product or use your business is always a challenge. It seems like we are trying harder and harder to make profitable connections but are coming up shorter and shorter as the quarters go by. Well, what works? What can companies do to change what they're doing and finally see some manageable growth that isn't just a fluke?

I submit a new strategy for businesses to try out. PRIME Strategy. Conceptualized by the Richter10.2 Media Group founders, Robert Cornish and Wil Seabrook, PRIME is built to create the relationships that businesses are trying to make with their customers and vested interests but aren't able to do on their own.

It's not exactly public relations, marketing or advertising. Instead, it's strategic relations: identifying exactly what audience you want and crafting a message designed specifically for that audience, making the deal an inevitable close. 

How do I know this works? We use it for our company, Richter10.2 Media Group. We use PRIME to find clients for our video company, R102 Video. We're seeing constant growth with no sign of slowdown, even during these trying times. 

5 weeks ago, I had no idea what Richter10.2 Media Group was about. After, a month of being introduced to their mission, purpose, and history of growth, I have an irresistible urge to share their methods that are working for more and more businesses every day. 

Jon Negroni is the Director of Public Relations at Richter10.2 Media Group. For more information regarding Richter10.2 and PRIME, check out our introduction video here.

What Does The Acquisition of Buddy Media Mean for Salesforce?

For years, Salesforce has been on the front-lines of social media marketing by providing tools and resources for organizations to measure their social media influence.

As you may have read this morning, Salesforce has purchased Buddy Media, one of the top social media marketing companies, for $689 million. The real headline is that Salesforce now has control of the world's top social media marketing companies since it also acquired Radian6 just last year. 

So, what does this mean for the Salesforce, one of the biggest cloud-based sales companies? Obviously, there is more to the story than their revenue increasing. While the company has been growing rapidly, especially with this latest acquisition, it has also been preparing a new service that has only been hinted at until now.

Michael Lazerow, CEO of Buddy Media, has commented, “The idea behind the deal is simple. By combining Buddy Media with the rest of salesforce.com’s products, including Salesforce Radian6, the leading social media listening platform, we will be able to deliver the first comprehensive Marketing Cloud that will allow customers to listen, engage, gain insight, publish, advertise and measure social marketing programs.” 

This is great news for companies looking to get the most out of their social media platforms, especially during a time when social media branding is so critical to a company's success. With the implementation of this "Marketing Cloud" on the horizon, there really seems to be no limit to how sophisticated our cloud-based technology is going to become and how agencies will dramatically change how they research and measure online impressions.

All things considered, the real question is: who will really capitalize on this new technology and who will be left behind? Salesforce is a good example of a company who refuses to be the latter.

Jon Negroni is the Director of Public Relations, Promotion, and Marketing at Richter10.2 Media Group. For more information regarding Richter10.2, check out our introduction video here.

Image Credit: http://b.vimeocdn.com/ts/230/704/230704482_640.jpg

The movie promotion strategy...

I was just reading several different magazines that all had the same person in each magazine and while reading I thought about the different demographics of each magazine. I was wondering why this particular celebrity was in the magazine I was reading because it didn't seem to relate; and then it occurred to me that the strategy is to gain the attention of every single media outlet and demographic to promote their new and upcoming movie.

I realize this may sound like a "no brainer" sort of speak however I hadn't thought of it before. I am now thinking about what a brilliant strategy Hollywood applies to promote their new up and coming movies and how they seem to be absolutely recession proof. Take a look at it yourself and you can start to think about how you are currently promoting your company in comparison to how you SHOULD be promoting your company....on a Hollywood scale!!!

Let's look at it for a minute, here are some of the strategies Hollywood applies to promote a new movie:

• An article with the lead actor in the movie in every single magazine they can be featured in
• Newspaper articles, reviews and advertisements
• Billboards
• Park Benches
• Postcards
• TV Commercials
• Internet Banners
• Websites
• MySpace
• Facebook
• YouTube
• Posters on the side of buses
• Taxi cab signs on top
• Posters in movie theaters
• Trailers on every media rich site online

Just think for a second if you didn't think about how much this all costs but what it would mean to your company and your bottom-line. Imagine creating this level of attention and controlling all of these medias to generate interest in your company. 

This level of promotion would drive in sales and revenue on a massive scale. Now, take a second and look at what you are currently doing to promote your company, really look at it. How are you promoting? 

Now although you may not be able to afford the same strategy Hollywood applies to promoting new movies, there are ways to gain a massive amount of attention and promote your company online that serve the same purpose and cost a fraction in comparison. While the entire world is going online for everything they need both business and personal, it is absolutely vital to utilize the internet to promote your company and get the attention needed to drive in sales and boost revenue. 

Take a full Web PR strategy as an example, this can include:

• Company blogs

• Articles

• Web Video

• Press Releases

• Communication tools

• Social Media outlets

• Press Kits

• RSS Feeds

This is just to name a few, now imagine if your company had a thorough quality Web PR campaign strategy that put your company name in a huge amount of pockets online to dramatically increase attention and actively make your company known which resulted in generating interest, reaches, sales and revenue. 

What is your online strategy now? Do you have a campaign in place? 

When there are little or big dips in the economy, the safest path to surviving is to dramatically increase your promotional actions that help to increase your sales actions and steadily increase your revenue. I realize that most people start cutting back and contracting their promotion efforts but those same people typically go out of business all together. 

From recent news I have read on some of the latest movies, Iron Man ($314M Gross), Indiana Jones ($317M Gross) and Tropic Thunder ($120M Gross), it doesn't appear that the economy has affected Hollywood in any way which leads me to the idea of promoting your company on a Hollywood scale to gain a massive amount of attention and generate interest to drive in sales and run revenue through the roof while sailing your way through the "bad economy"

By Robert Cornish

Managing Director of Richter10.2 Media Group

www.whywebpr.com